Followups
What it does
Tracks messages you've sent that are awaiting responses across all communication channels. Knows when you're waiting on someone and can nudge them.
Setup required
None. Works with any connected messaging channel.
Permissions
- Requires connected messaging channels (Gmail, Slack, etc.) for tracking
Common prompts
| You say... | What happens |
|---|---|
| “Track my email to Sarah — I need a response by Friday” | Creates a follow-up tracker |
| “What messages am I still waiting on?” | Lists pending follow-ups |
| “Mark Sarah's response as received” | Resolves a follow-up |
| “Nudge Jake about the proposal I sent last week” | Sends a follow-up message |
Configuration
- Lifecycle states: pending, overdue, nudged, resolved
- Set expected response deadlines
- Automatic tracking of response status
Tips & gotchas
- Cross-channel tracking. Works across channels — track an email, a Slack DM, or a phone call.
- Automatic nudges. The assistant can schedule automatic nudges if someone hasn't responded by the deadline.
- Grace periods. Contact-based grace periods prevent over-nudging.
- Auto-resolve. Follow-ups resolve automatically when the person replies.
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